SUPPORT CENTER

Help when you need it.

Find the right place for product assistance, account support, installation help and service information.

HELP PATHS

Choose the kind of help you need.

Product tutorials live inside the individual JT apps. This website focuses on account, installation and platform-level support.

IN-APP

Product tutorials

Open Tutorials inside the JT app you're using. Lessons are specific to that application's tools, workflows and Jeff AI features.

Explore JT Apps →
ACCOUNT

Account & access

Get help with sign-in, account access, connected devices and account-level issues.

Open account →
INSTALLATION

Install & update

Use JT App Manager for supported installation, updates, diagnostics and repair workflows. Desktop setup documentation covers the development build process.

Download information →
CONTACT

Contact support

For support requests, send the relevant app name, version and a concise description of the problem.

support@jtdigitalworld.com →
STATUS

Service information

As production infrastructure is connected, this area can expose public service status, maintenance notices and incident updates.

DIAGNOSTICS

When something fails

JT App Manager and the diagnostic architecture can collect relevant local information for troubleshooting without turning the public website into an admin console.

Privacy note: Never send passwords, API keys, stream keys or other secrets in a support request.